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Articles

Article How to Use Web FTP / browser-based FTP - IE
How to use browser-based FTP (also known as WebFTP or Web FTP) in Internet Explorer:Input one...
Views: 129
Article If your computer is behind a router you should enable passive ftp mode
If your computer is behind a router you should enable passive ftp mode. This is a common...
Views: 100
Article My FTP is really slow or disconnects often. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is...
Views: 228
Article Why am I not allowed to upload files?
Make sure you are uploading to the right web directory, which is inside the public_html or...
Views: 106
Article Why can't I connect using my FTP client?
If your FTP client cannot connect to our server, here are some possible reasons: 1. Your...
Views: 105
Article Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...
Views: 98

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